Delayno Hassle free e-commerce returns
Project Overview
The client requested a platform to simplify e commerce returns in the Berlin metropolitan area. The platform includes an integrated route maker and optimiser to ensure pickups are completed efficiently from customer's homes. It includes a driver app, customer app, partner platform and admin panel. Payments integrated include, PayPal, Klarna, Giropay and German bank accounts.
Platform
Our Role
- Web Development
- Payment Integration
- Shipment Tracking
Stacks
- LAMP Stack
- Flutter
- Vue.js
Project Objectives
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Problem
The client wanted to solve the hassle associated with e-commerce returns and make the entire process frictionless.
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Challenge
To process e-commerce returns a lot of return information such as shipping labels, post provider details etc. needed to be provided. This was too much data entry for the average customer, making the process tedious.
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Solution
We leveraged tesseract to build a powerful custom object character recognition system allowing our app to quickly scan and process return labels.
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Outcome
The need for manual data entry was averted and the user could submit a return by quickly taking a few snaps from their smartphone. This made the user journey significantly more efficient.
Lets Craft
Brilliance Together
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